Personvernerklæring

Last updated: May 2026

Skanto operates this store and this website, including all related information, content and tools and all related features, products and services, in order to offer you, the customer, a personalized shopping experience ("the services"). Skanto is powered by Shopify, which allows us to offer the services to you. This privacy policy describes how we collect, use and disclose your personal information when you use, visit or make a purchase via the services, or when you communicate with us in other ways. If a conflict arises between these terms of use and this privacy policy, this privacy policy will govern in connection with the collection, processing and disclosure of your personal information.

Please read this privacy policy carefully. By using and accessing the services, you confirm that you have read this privacy policy and understand how your information is collected, used and disclosed as described in the privacy policy.

Personal information we collect or process

When we use the term "personal information," we mean information that identifies you or that can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously, or that has been anonymized so that it can no longer identify you or reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the services, where you live and as permitted or required by applicable laws:

Contact info Including name, address, billing address, shipping address, phone number and email address.
Financial information Including credit card, debit card and account numbers, payment card information, account information, transaction information, payment method, payment confirmation and other payment details.
Account information Including username, password, security questions, preferences and settings.
Transaction information Including which items you view, add to your cart, add to your wishlist, purchase, return or exchange, and your previous transactions.
Communications with us Including the information you add in communications with us, for example when you submit a customer support request.
Device information Including information about device, browser, network connection, IP address and other unique identifiers.
Usage information Including information about interaction with the services, including how and when you interact with or navigate the services.

Sources of personal information

We may collect personal information from the following sources:

Directly from you Including when you create an account, visit or use the services, communicate with us or otherwise provide us with your personal information.
Automatically via the services Including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our service providers Including when we encourage them to enable certain technologies, and when they collect or process your personal information on our behalf.
From our partners or other third parties

How we use your personal information

Depending on how you interact with us and which services you use, we may use your personal information for the following purposes:

Provide, personalize and improve the services We use your personal information to deliver the services to you, including to perform our contractual obligations to you, to process your payments, to fulfill your orders, to remember your preferences and which items you are interested in, to send you notifications about your account, to process purchases, returns, exchanges and other transactions, to create and maintain your account or otherwise manage it, to arrange shipping, to enable returns and exchanges, to allow you to post reviews and to create a personalized shopping experience for you, e.g. by recommending products related to your purchases. This may include using your personal information to better personalize and improve the services.
Marketing and advertising We use your personal information for marketing and promotional purposes, e.g. sending out marketing, advertising and promotional communications by email, text message or mail, and to show you online advertisements for products and services via the services or other websites, also based on items you have previously purchased or added to your cart, and other activity on the services.
Security and fraud prevention We use your personal information to authenticate your account, to provide a secure payment and shopping experience, to detect, investigate or take action related to potential fraudulent, illegal, unsafe or malicious activity, to protect public safety and to secure our services. If you choose to use the services and register an account, you are responsible for keeping your account login information safe. We strongly recommend that you do not share your username, password or other login information with others.
Communicating with you We use your personal information to provide you with customer support, to respond to you, to deliver you effective services and to maintain our business relationship with you.
Legal reasons We use your personal information to comply with applicable laws or in connection with legal proceedings, including requests from police or authorities, to investigate or participate in civil proceedings or other types of legal summons or procedures, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances we may disclose your personal information to third parties for legitimate purposes, in accordance with this privacy policy. Examples of such cases:

With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT administration, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertisements to you. For example, we use Shopify to support personalized advertising with third-party services, based on your online activity with various retailers and websites. Our business and marketing partners use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to ask us not to share information about you in order to show you targeted advertising and marketing based on your online activity with various retailers and websites.
When you instruct us to disclose, ask us to disclose or otherwise consent to us disclosing certain types of information to third parties, e.g. to ship your products or via your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with business transactions, e.g. mergers or bankruptcy, to comply with any legal requirements (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of use or policies, and to protect or defend our services, our rights and the rights of other users or others.

Relationship with Shopify

Shopify hosts the services, and collects and processes personal information related to your access to and use of the services in order to provide you with the services and improve them. Information you submit to the services is transferred to and shared with Shopify and third parties who may be located in countries other than yours, in order to provide you with the services and improve them. To help protect, develop and improve our business, we also use certain advanced Shopify features that use data and information originating from your interaction with our store, other retailers and Shopify. In order to deliver these advanced features, Shopify may use personal information obtained in connection with your interaction with our store, with other retailers and with Shopify. In such circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise the rights you have related to the use of your personal information for these purposes. If you want more information about how Shopify uses your personal information, and about any rights you may have, you can read Shopify's Consumer Privacy Policy. Depending on where you live, you may also be able to exercise certain rights related to your personal information here Link to Shopify's privacy policy.

Third-party websites and links

The services may contain links to other websites and other web platforms operated by third parties. If you follow links to websites that are not our partners or controlled by us, you should review their security and privacy policies and other terms. We neither guarantee nor are responsible for the privacy and security of such websites, including for the accuracy, completeness or reliability of information found on such websites. Information you provide in public or semi-public forums, including information you share on third-party social networking platforms, may also be visible to other users of the services and/or other users of the relevant third-party platforms, without restrictions related to our or other third parties' use of such information. When we provide such links, it does not in itself imply that we endorse or approve of the content on such platforms, or endorse or approve of the owners or operators of such platforms, except as described in the services.

Data about children

The services are not intended for use by children, and we do not knowingly collect personal information about children who are under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you can contact us via the contact information below to request that the information be deleted. As of the effective date of this privacy policy, we are not aware that we "share" or "sell" (as these terms are defined under applicable law) personal information about individuals under 16 years of age.

Security and retention of your information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, information you send to us may not be secure while it is being transmitted. We do not recommend that you use insecure channels to communicate sensitive or confidential information to us.

How long we may retain your personal information depends on various factors, e.g. whether we need the information to maintain your account, to provide you with the services, to comply with legal requirements, to resolve disputes or in connection with any applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below, in relation to your personal information. However, these rights are not absolute, they may only apply in certain circumstances, and in certain cases we may decline your request in accordance with the law.

Right to access You may have the right to request access to the personal information we hold about you.
Right to deletion You may have the right to request that we delete the personal information we hold about you.
Right to correction You may have the right to request that we correct inaccurate personal information we hold about you.
Right to data portability You may have the right to receive a copy of the personal information we hold about you, and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Manage communication preferences We may send you marketing emails. You can withdraw from receiving these at any time by using the unsubscribe option shown in our emails to you. If you choose to withdraw, we may still send you emails that are not related to marketing, e.g. emails about your account or orders you have placed.

If you live in the United Kingdom or the EEA, you may exercise the following rights, subject to certain exceptions and limitations permitted by local laws, in addition to the rights described above:

Object to processing and restrict processing: You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
Withdraw consent: When we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw consent, it does not affect the lawfulness of any processing that took place based on your consent, before the consent was withdrawn.

You may exercise any of these rights as described in the services or by contacting us via the contact information provided below. Visit https://privacy.shopify.com/en for more information about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify.

We will not retaliate against you if you exercise any of these rights. We may need to verify your identity before we can process your requests, as permitted or required by applicable laws. In accordance with applicable laws, you may designate a representative to make requests on your behalf to exercise your rights. Before we accept such a request from a representative, we require the representative to provide documentation that you have granted them authorization to act on your behalf. It may also be necessary for you to verify your identity directly with us. We will respond to your request as quickly as we can and in accordance with applicable legal requirements.

Complaints

If you are dissatisfied with how we process your personal information, you can contact us via the contact information below. Depending on where you live, you may have the right to appeal our decision by contacting us via the contact information below, or to submit a complaint to your local data protection supervisory authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the EEA area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's standard contractual clauses or equivalent contracts issued by the relevant authorities in the United Kingdom, where relevant, unless the data transfer takes place to a country that has been determined to offer an adequate level of protection.

Changes to this privacy policy

We may update this privacy policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the updated privacy policy on the website, update the "Last updated" date and send out notices as required by applicable laws.

Contact Information

For further questions, please contact us at:

Email: kundeservice@skanto.no

Opening hours:
Monday–Friday: 8:00 AM – 6:00 PM PST

Our customer service team is available Monday to Friday. We usually respond to all inquiries within 24 hours.