Retningslinjer for frakt

Total delivery time = processing time + shipping time

All estimated/typical delivery times are based on actual data collected from previous orders. These are approximate times for reference.

Domestic shipping rules

Order processing time

All orders placed before 12:00 AM PST are processed within 1–5 business days (Monday to Friday). Orders are not shipped or delivered on weekends or public holidays.

In the event of high order volume, shipments may be delayed by a few days. Please allow for additional transit time for delivery. In the event of significant delays in the dispatch of your order, we will contact you via email or phone.

Shipping rates and delivery time

All orders are shipped via USPS, Fed Ex, and UPS with an estimated delivery time of 1–5 business days (Monday to Friday). Please note that delivery times may occasionally be delayed.

Shipping confirmation and tracking number

Once your order has shipped, you will receive an email with shipping confirmation containing your tracking number. The tracking number will be active within 24 hours.

Do I have to pay tax?

Customers do not need to pay import duties, customs fees, or tax.

Damages

Skanto is responsible for products that are damaged or lost during transit. If you receive a damaged order, please contact us and we will help you.

Please keep all packaging and any damaged items before submitting a claim.

Contact Information

For further questions, please contact us at:

Email: kundeservice@skanto.no

Opening hours:
Monday–Friday: 8:00 AM – 6:00 PM PST

Our customer service team is available Monday to Friday. We usually respond to all inquiries within 24 hours.